Warranty & Care Instructions

At Nzord, we are committed to delivering cushions that offer lasting comfort, quality, and reliability. Every product is thoughtfully crafted using premium materials and careful workmanship. Our warranty and care guidelines are designed to help you enjoy your Nzord cushions for years to come while maintaining their look and performance.

Nzord cushions come with a limited warranty that covers manufacturing defects in materials and workmanship under normal household use. This warranty begins from the date of purchase and reflects our confidence in the quality of our products. While we stand by our craftsmanship, proper use and care are essential to ensure long-lasting comfort.

  1. The warranty covers only manufacturing defects under normal usage conditions.
  2. Warranty validity starts from the original purchase date.
  3. Proof of purchase is mandatory for any warranty claim.
  4. Damages caused by improper handling, misuse, or negligence are not covered.
  5. Normal wear and tear, fabric softening, or minor color variations over time are excluded.
  6. Damage caused by pets, sharp objects, or excessive pressure is not covered under warranty.
  7. Any alteration or repair done by unauthorized service providers will void the warranty.
  8. Nzord reserves the right to repair or replace the product at its discretion after inspection.

Care Instructions

Proper care ensures your Nzord cushions retain their comfort, shape, and appearance over time. Following these simple care instructions will help maintain both the fabric quality and internal support.

  1. Regularly vacuum cushions to remove dust and maintain freshness.
  2. Clean spills immediately using a soft cloth and mild detergent.
  3. Avoid using bleach, strong chemicals, or abrasive cleaning agents.
  4. Keep cushions away from prolonged direct sunlight to prevent fading.
  5. Do not machine wash or soak cushions unless clearly specified on the product label.
  6. Allow cushions to air dry completely before reuse if they become damp.
  7. Fluff and rotate cushions periodically to maintain shape and even usage.
  8. Avoid placing cushions near heaters, fireplaces, or other heat sources.
  9. Use cushions only for their intended seating purpose.
  10. Store cushions in a cool, dry place when not in use for extended periods.